Cancellation and Refund Policy

Last updated: June 12, 2025

At EventMate, we strive to provide the best experience for users registering for events hosted by colleges, universities, and other organizations across India. Please read this Cancellation and Refund Policy carefully to understand how refunds are handled on our platform.

This policy applies to all event registrations made through EventMate unless otherwise specified by the event organizer.

1. General Refund Policy

We do not guarantee refunds for event registrations made through EventMate. Any refund is subject to the discretion of the event organizing institution or organization.

If the organizing institute decides to cancel your registration or agrees to issue a refund, a 20% cancellation fee will be deducted from the total amount paid.

2. Refund Processing

Refunds (if approved) will be processed within 7–14 business days after confirmation from the event organizer. The time it takes for the funds to appear in your account may vary depending on your payment method and bank processing times.

3. How to Request a Refund

To request a refund, please contact the respective event organizer directly. EventMate does not process refunds independently — we act only as a facilitator between participants and organizers.

4. No Refunds in Certain Cases

Refunds will not be issued if:

  • The event has already taken place.
  • You have not received approval from the event organizer.
  • The event was canceled due to unforeseen circumstances beyond the organizer’s control (e.g., natural disasters, government restrictions).

5. Contact Us

If you have any questions regarding cancellations or refunds, please reach out to the event organizer or contact us at:

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